Store details

Open the store record to check the address, hours, and time zone that Clover sends. You also use the store record to move the store's pin on the website map. To change the prep time or the online-order hours, use Set ordering times.

Open the store record

1. Click Admin > Merchants in the side menu.
2. Click the store.

You can also click your email address at the bottom of the side menu, then click Merchant. Merchant opens the record for the store in the store switcher.

The record has two tabs.

On the right, Location Type shows Food truck or Restaurant. The website map shows a food truck marker or a restaurant marker to match. Status shows Active, Closed, or Hidden. The buttons on the store card on the dashboard home change the same Status.

Change details in Clover

The store's name, address, phone number, hours, and time zone come from Clover. On the Clover tab, the boxes for these details are gray. You cannot type in them.

1. In Clover, change the name, the address, the phone number, or the hours.
2. In the store record, under Clover Sync, click Sync now.

A message shows "Clover sync queued." To see the new details, reload the page after the sync. Last synced under Clover Sync shows the time of the last update from Clover.

Fix the map location

The dashboard places the store's pin on the website map from the store's address. If the pin is in the wrong place, move the pin.

1. Open the store record.
2. On the Clover tab, under Coordinates, click Pick on map. The Pick location panel opens with a map.
3. Click the store's place on the map. You can also drag the pin.
4. Close the Pick location panel with the X button at the top.
5. Click Save.

To put the pin back where the dashboard placed it from the address, click Reset to detected location. Then click Save.

Good to know

• The store's Timezone sets when the store's day starts and ends. For example, a pause ends at midnight in this time zone.
• If OAuth connection shows "Needs re-authorization", reconnect the store to Clover. Connect a store to Clover shows how.
• Merchants has no button to add a store. A store appears in Merchants after you connect the store to Clover.